Classic Interior Double Room
- 2 Single beds
- Shower
- Coffee machine
- Heating
- Bathtub
Hotel · Madrid · Community of Madrid
Relais & Chateaux Heritage Hotel
A 5-star stay in Madrid's financial district, with 46 rooms, a restaurant, and valet parking.
- 5-star comfort in Madrid's financial district
- On-site restaurant and bar/lounge
- Valet parking and paid airport shuttle
9.3
Perfect
1269 reviews
Booking.com 9.3 · 1269 reviews
About
Relais & Chateaux Heritage Hotel
Relais & Chateaux Heritage Hotel is a 5-star property located on Calle De Diego De Leon, 43, in Madrid's financial district. The hotel offers 46 rooms with street views, and is about a 10-minute drive from Plaza Mayor.
Guests can enjoy a restaurant, bar/lounge, and a sun terrace. The hotel also provides free Wi-Fi in public areas, a 24-hour reception, and a range of services including valet parking and a paid airport shuttle.
- No smoking on site
- Free Wi-Fi in public areas
- Car park
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
In brief
What works, what to weigh
+
Strengths
3 reasons to book- Elegant and comfortable rooms — Guests praise the stylish decor, comfortable beds, and clean bathrooms.
- Central location in the financial district — Close to metro, train station, shops, and restaurants.
- Attentive service and amenities — Helpful staff, valet parking, and a range of in-room comforts like mini-bar and air conditioning.
–
Worth weighing
3 to weigh- Limited number of rooms — With only 46 rooms, the hotel may feel intimate but could be less available for larger groups.
- Street views only from rooms — Rooms overlook the street, which could mean some noise despite soundproofing.
- Pets allowed but with potential restrictions — While pets are allowed, there may be additional fees or conditions not specified.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Double Room
- 2 Single beds
- Shower
- Coffee machine
- Heating
- Bathtub
Deluxe Double Room
- 2 Single beds
- Shower
- Coffee machine
- Heating
- Bathtub
Junior Suite
- 2 Single beds
- Shower
- Coffee machine
- Heating
- Bathtub
Superior Double Room
- 2 Single beds
- Shower
- Coffee machine
- Heating
- Bathtub
Family Room
- 4 Single beds
- Shower
- Coffee machine
- Heating
- Bathtub
Triple Room
- 2 Single beds
- Shower
- Coffee machine
- Heating
- Bathtub
Double Room Disability Access
- 2 Single beds
- Shower
- Coffee machine
- Heating
- Bathtub
Deluxe Family Room
- 4 Single beds
- Shower
- Coffee machine
- Heating
- Bathtub
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
Parking & Transport
- Car park
- Valet parking
- Paid airport shuttle
Dining & Drinks
- Restaurant
- Bar/Lounge area
- In-room breakfast
- Special diet menus
- Packed lunches
Services
- 24-hour reception
- VIP check-in/out
- Express check-in/out
- Luggage storage
- Currency exchange
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
Business & Events
- Business centre
- Meeting/Banquet facilities
- Fax/Photocopying
Family & Children
- Cots
- Babysitting/Child services
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 9.3/10 from 1,269 reviews
Booking.com · 9.3 · 1269 reviews
9.3Verified guest“The hotel's elegant decor featured fine antique furnishings and a warm, inviting atmosphere. The comfortable lounge areas were perfect.”
9.3Verified guest“Breakfast was good, service was excellent, and the location was perfect.”
9.3Verified guest“Beautifully designed and exceptional place, excellent base for shopping. Nice room, exceptionally comfortable bed and impeccably clean bathroom. A laptop-compatible safe, a mini-bar and central heating available. Extremely helpful staff throughout. Excellent location close to several shops. Right by many great restaurants and a well managed private garden. Generally outstanding service with parking nearby.”
9.3Verified guest“The location was good, for example, a metro station was close to the venue.”
9.3Verified guest“We had a very enjoyable stay in this hip new hotel. The room was stylish and fairly quiet with the most comfortable bed and a separate towel and a great bathroom, exceeded all expectations. The property had an excellent position, near a train station.”
9.3Verified guest“Got the same fashionable classic double room on the lower floors booked online, greatly enjoyed that.”
04 — Location
Getting around Madrid
The property sits in Madrid.
Getting Around: The hotel is within walking distance of the financial district, and a metro station and train station are close by, according to guest reviews.
Nearby Attractions: Plaza Mayor is about a 10-minute drive away. The hotel is also close to several shops and restaurants, as noted by guests.
Calle De Diego De Leon, 43, Madrid, Community of Madrid, Spain
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 15:00-23:59
- Check-out
- By 12:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Allowed
- Property
- 46 rooms
06 — Questions
Frequently asked
What are the check-in and check-out times?
Check-in is from 15:00 to 23:59, and check-out is by 12:00.
Is parking available at the hotel?
Yes, the hotel offers valet parking and has a car park on site.
Are pets allowed at the hotel?
Yes, pets are allowed, and pet amenities are available.
Does the hotel provide airport transportation?
Yes, there is a paid airport shuttle service.
Is breakfast available?
Yes, the hotel offers in-room breakfast and has a restaurant on site.
The bottom line
Relais & Chateaux Heritage Hotel offers a refined base in Madrid's financial district, with consistently positive guest feedback on comfort and service. The limited room count and street-facing windows are minor drawbacks, but the central location and amenities make it a solid choice for both business and leisure travelers.
9.3A well-regarded 5-star option in Madrid with strong service and a central location.
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